Retail store: Level 1 183 Elizabeth Street Melbourne 3000
Phone number: 03 9670 9936
Monday – Friday: 10.30am – 6.30pm
Saturday - Sunday: 10.30am – 5.30pm
Our eBay operation, including inventory and delivery, is completed from an entirely separate warehouse location in Melbourne. We do not offer pickup and for privacy reasons do not give out its address, but it can be contacted via the contact us form on the homepage.
WHO WE ARE:
We are an independent videogame retailer which has been trading online since 2004 and opened our only retail store in the Melbourne CBD in 2006. We offer the best range of new, import and backcatalogue titles, specialist service for gamers and the lowest everyday prices.
WHY GAMERS SHOULD SHOP AT DUNGEON CRAWL
Shopping at places like EB and JB is 2D. Only the latest release matters, one game is the same as the next. Through empty branding they pretend to be something they are not, stores for gamers. This is because in reality their range is poor and their service adds no value to their products, making them as good as a convenience store for games. There is no fun to be had.
The rise of corporate retailers and department stores selling videogames combined with the decline of specialist stores is destroying the fun that should come with shopping for games. At Dungeon Crawl, we are an independent game retailer that aims to provide our customers with the most satisfying experience possible when they are shopping for videogames.
HOW DO WE DO IT:
RANGE: The best range of new, import and back catalogue titles you will find anywhere in Australia, including exclusive releases and rare games. If you do not believe us, click on our stocklist and compare us to any Australian competition. Our range is second-to-none.
PRICE: Our prices always represent unbeatable value for money. While other retailers may price match or offer a few big specials to draw attention away from their mostly expensive retail pricing, we provide the lowest prices every day of the year. We encourage our customers to compare our prices to any Australian competition over time, you will not be disappointed.
BRAND NEW GAMES: Nearly every game we offer is brand new and our prices for new games are cheaper than what our competition charges for their preowned items. Nothing beats the feel of a brand new game.
ONLINE SERVICE AND DELIVERY STANDARDS: We have delivered over 100,000 games to satisfied Australians since we began trading and this is reflected in our unbeatable eBay record. We are Australia's leading game seller on eBay and one of eBay Australia's most established and respected retailers overall. All online orders are posted safely and quickly and all order, payment and delivery questions are answered efficiently and informatively.
INSTORE SERVICE: With our expert service, we aim to provide the right game for you. Every person who works at Dungeon Crawl has 10+ years of gaming experience and can provide genuinely expert advice. We believe that our competitors, game stores and otherwise, fail to interact with enthusiasts about what they sell, making shopping with them a poor experience.
INSTORE FEEL & EXPERIENCE: Current retailers clutter their stores with sale signs and cover their games with various annoying for sale stickers. We provide an exclusive service of highlighting the most well reviewed and popularly enjoyed games of recent and past years, as well as those hidden gems, through recommendation stickers. This helps customers to buy on the basis of quality, not just price. We also have a relaxed atmosphere for easy browsing.
WE WELCOME ANYONE INTERESTED IN VIDEOGAMES, FROM ENTHUSIASTS TO CASUAL AND NEW GAMERS, TO BUY FROM US AND EXPERIENCE THE DIFFERENCE